Shipping and Returns

Shipping Services and Locations

We may ship by UPS or Fedex (Our choice).
Many of the most common items can ship right away the same day. Some less common items may have a lead time.
If you need expedited shipping such as 2nd day or next day delivery, contact us to check stock before you place the order.
We only offer shipping to the US, Canada and Puerto Rico.

Shipping Rates

See the shipping rates and options in the shopping cart.
There is no order minimum.

Shipping Time

We process orders as quickly as possible and most orders ship the same day.
Fedex or UPS Ground shipping can take anywhere from 1 to 6 days to get to you depending on where you are located.
Most commonly ordered items will ship from our Texas warehouse. Less commonly ordered items will ship from the Indiana warehouse.

Back Ordered Parts

If for some reason there will be a delay in shipping your order, we will contact you via email or phone to let you know when to expect it.

Exchanges

If the product arrives defective and is covered by the manufacturer’s warranty you can return it for a replacement. You must contact us for an RMA approval before sending it back.

Returns – 25% Restocking Fee Applies

Returns are accepted within 30 days. Returned parts must be unused and complete and with original packaging if applicable.
Returns will be charged a 25% restocking fee! We have to charge the re-stocking fee because handling returns is expensive and many parts that are not commonly used are specially made per order.
If you need to start a return, contact us and also let us know your order number.

Shipping address for Returns:
Number And Fold
1955 FM 2001 Ste 620
Buda, TX 78610

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Thousands of Martin Yale parts available! No order minimum. We quickly reply to your emails. Please confirm the correct part numbers before ordering. Call if you need Next Day Air Delivery.